Terms of Service

Standard Terms & Conditions

By accessing or using our website, you agree to comply with these terms. Please read them carefully to understand your rights and responsibilities.

Key terms include:

• Services Provided: Our services include the removal of all household items from your home within a specified timeframe as agreed upon at booking.
• Cancellation Policy: If you need to cancel your booking, please notify us at least 7 days before your scheduled removal date. Cancellations made less than 7 days may result in additional fees or a non-refundable deposit.
• Insurance Coverage: We offer optional insurance coverage for your belongings during transit or storage upon explicit request. If you choose not to purchase this insurance, our liability for loss or damage will be strictly limited to the statutory minimums outlined in our standard terms.
• Payment Terms: Full payment is due at the time of booking unless otherwise agreed. We accept major credit cards and bank transfers. Payment for any additional services not included in your initial quote must be paid in advance.
• Liability: By using our services, you acknowledge that we are not responsible for any damage or loss to your property during the removal process, unless it is caused by our negligence. Our liability is limited to the statutory minimums as outlined in our standard terms.

We are committed to protecting your privacy and adhere to applicable laws regarding data and cookie use.

If you have any questions or concerns about these terms, feel free to contact us at: support@dormanremovals.co.uk.